About Impex Auto Glass

Who Impex is

Impex Auto Glass is a North Carolina auto glass company based at 5641 David Cox Rd, Charlotte, with a second shop at 8748 W Market St, Greensboro. It is owned by Impex Auto Sales, an automotive organization headquartered in Greensboro, and today employs 36 team members. Impex serves all of North Carolina, all of South Carolina and parts of Georgia, with mobile service across that area.

Impex is part of the Impex family of companies, with Impex Auto Sales, Impex Chevy, Impex GM and the Impex Heavy Metal Division. Impex says it was named a Top 25 Auto Glass Retailer in the United States by AGRR Magazine.

How Impex works

Impex states its mission as delivering ‘accurate, transparent, and efficient auto glass service while minimizing downtime’. In practice that comes down to four things:

• VIN-based verification, so the correct part is ordered for your vehicle.
• ADAS calibration on site when the vehicle requires it, for cameras behind the windshield and for front radar.
• Quotes that are fully inclusive, with no hidden fees, upsells, delivery charges, fuel fees or disposal fees.
• A focus on fleets, with common fleet glass kept in stock.

Impex works with all major insurance providers and can handle a glass claim for you. Under North Carolina’s G.S. 58-3-180, you choose who repairs your vehicle, and your insurer pays the same amount whichever company you choose.

What Impex does

Impex’s services are windshield repair, windshield replacement, back glass replacement, side window replacement, ADAS camera calibration and ADAS radar calibration. This site goes deepest on the jobs most asked about on this side of Charlotte: ADAS calibration in Charlotte, ADAS radar calibration, fleet auto glass, windshield replacement in Monroe and windshield replacement in Matthews.

Why this site exists

Most auto glass websites say the same few things. This one tries to answer the questions drivers and fleet managers actually ask before they book: whether the glass will fit, whether the camera will work afterwards, what the bill will really be and how insurance works in North Carolina. Where a statement comes from a law, a standard or a safety body, the page names it, such as the North Carolina General Statutes, the NC Department of Insurance, I-CAR, the Insurance Institute for Highway Safety, the Auto Glass Safety Council and the ROLAGS repair standard. Where it is Impex’s own statement, the page says so.

Impex’s main website is impexautoglass.com. To reach Impex from here, use the contact page or the number at the top of this page.

Questions drivers ask